Performance-based pricing
Only pay based on patient payments received.
EarlyOut AI uses straightforward performance-based pricing. Fees are calculated on patient payments received during the active servicing period — not on the balances you assign.
Automated Early-Out Servicing
8%of patient payments received
8% of patient payments received during the applicable servicing period, using automated phone, text, email and self-service payment workflows.
- Automated patient engagement by phone
- Consent-aware text messaging
- Branded email reminders
- Self-service payment options
- Client-approved payment-plan enrollment
- English and Spanish automated communications
- Real-time activity and payment reporting
- No standard setup or implementation fee
Bilingual Live-Agent Early-Out Servicing
15%of patient payments received
15% of patient payments received when a fully bilingual English/Spanish patient account specialist materially assists with the account resolution.
- Everything included with Automated Early-Out Servicing
- Fully bilingual English- and Spanish-speaking account specialists
- Courteous, service-oriented patient conversations
- Inbound and outbound patient account assistance
- Client-approved payment arrangements
- Specialist-assisted payment facilitation
- Escalation of disputes and special-status accounts
- Communication using client-approved scripts and disclosures
- Service fees are based on patient payments received during the applicable servicing period, not on balances assigned.
- Standard implementation has no setup fee.
- Patient payments received directly by the healthcare organization during the active servicing period count toward payments received.
- Clients must promptly notify EarlyOut AI of direct payments.
- A minimum 30-day servicing period applies.
- Current, client-approved payment arrangements may continue through completion while the account remains eligible.
- Early-cancellation and customized-development charges may apply.
- Volume pricing and customized service configurations are available.
- The executed service agreement controls all pricing and commercial terms.
No service fee is charged on amounts not paid during the servicing period. Separate minimum-period, early-cancellation or custom-development charges may apply as stated in the executed agreement.
Bilingual live-agent support
Fully bilingual patient account specialists
Our live-agent-assisted service is staffed by fully bilingual English- and Spanish-speaking patient account specialists. Patients can communicate in the language they are most comfortable using while receiving consistent information based on the healthcare organization's approved scripts, payment options and account-servicing policies.
Pricing conditions
How billing works
Fees apply only to patient payments received during the active servicing period. The executed service agreement controls all pricing and commercial terms.
This page summarizes commercial terms and is not the agreement itself. For complete details, read the full Terms & Conditions.
See what early-out servicing could look like for your patient accounts.
Give your revenue-cycle team an additional opportunity to resolve eligible patient accounts before bad-debt placement.